Delivery | L'Estrange London

Despite COVID-19, we are still shipping as usual.

Please allow extra time for processing due to social distancing at our warehouse. All delivery services are fully in operation but there may be delays in some instances.

EU Customers

Due to Brexit, EU customers may experience a delay in receiving orders. From 1 January 2020, EU orders will be shipped including VAT and delivered duty paid (DDP), so you will not need to pay VAT at the border. We recommend you visit our Brexit FAQ here to learn more. 

US Customers

No duty or tax will be paid on arrival in the US.

Shipping services:

UK

Royal Mail 1-3 Days: Free (excluding masks)

DHL Next working day pre 1pm: £7.50

EUROPE

UPS Economy (DDP) 4-6 days: £10

DHL Express (DDP) 1-2 days: £15

EUROPE 2 - Norway and Switzerland

UPS Economy (DDP) 4-6 days: £13.95

DHL Express (DDP) 1-2 days: £16.95

USA

DHL Standard 4-5 days: Free

DHL Express 1-3 days: £16.95

REST OF THE WORLD

UPS Economy 6-8 days: £20

DHL Express 2-4 days: £25

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Please also note that any duty, taxes, and additional fees incurred in the country of destination are the responsibility of the customer.

We reserve the right to delay the dispatch of any order. Sometimes further security checks will be needed to verify a payment and this may delay an order. We will contact you if there is a delay or an item is out of stock.

Delivery times are guidelines only. While we aim to ensure that all orders are received when expected, delivery to a remote destination is not always guaranteed to arrive within the specified shipping time-frame.

For the UK, we will endeavour to send all orders the same day if ordered before our cut-off time of 1PM GMT, and 10AM GMT for European and International destinations. If ordering after this time, we will endeavour to dispatch your order the next business day.

Please note, we are unable to ship any orders to Russia.