New Returns

Us customer

No duty or tax will be paid on arrival to the US US customers receive free delivery and 60 day £10 paid returns.

Shipping services

UK

Royal Mail Tracked 48 - 10 to 14 days estimated due to the recent delays experienced with Royal Mail strikes: Free DHL Next Working Day: £7.50

USA

DHL Standard 4-5 days: Free DHL Express 1-3 days: $23.00

Rest of the world

No duty or tax will be paid on arrival to the US DHL Standard 4-5 days: £20 We endeavour to ship all orders within one working day – cut off 1PM GMT, however during busier periods it may take longer. Delivery times are estimates only.

Returns

All UK returns are free of charge. We will provide a full refund or exchange for any item(s) excluding masks within 60 days from the date your order is delivered. Please ensure items are unworn, unused, unwashed and still in their original packaging with tags. Please view our Returns page for more information. Please note: we are unable to ship any orders to Russia. Please note that due to safety and hygiene reasons, we will not be accepting refunds or exchanges for any masks orders. Swimwear must be tried on over underwear for hygiene reasons but is still eligible for return or exchange. If you would like to cancel your order, please get in touch with our customer service at support@lestrangelondon.com.