Our garments are designed to last a lifetime, that's why your L’Estrange purchase comes with a repairs lifetime guarantee*, meaning that we’ll always be here to repair them where we can.
Extending the life of a garment by just 9 months means that its overall carbon, water and waste footprints are reduced by up to 30%. We want you to wear your pieces forever.
If you would like to report a repair, please click the link below to provide us with some more information. Our concierge team will examine your report and be in touch with you within a week to discuss your repair.
You can choose to drop off or collect your item in our stores, or use our free London delivery service.
We make every effort to repair your items to their original condition, but please understand that this is not always possible. Please also note, our guarantee does not cover any material change or discolouration, or any of our knitted items.
*This is a trial service for new orders placed between 8 December 2021 and 31 January 2022, London-based customers only.