Delivery & Returns

US Customer

No duty or tax will be paid on arrival to the US

US customers receive free delivery and 60 day returns.

Shipping services:

UK
Royal Mail 1-3 Days: Free 

DHL Next Working Day: £7.50


USA


DHL Standard 4-5 days: Free

DHL Express 1-3 days: $23.00

 

REST OF THE WORLD
DHL Standard 4-5 days: £20

We endeavour to ship all orders within one working day – cut off 1PM GMT, however during busier periods it may take longer. Delivery times are estimates only.

Returns

All UK and US returns are free of charge. We will provide a full refund or exchange for any item(s) excluding masks within 60 days from the date your order is delivered. Please ensure items are unworn, unused, unwashed and still in their original packaging with tags. Please view our Returns page for more information. Please note: we are unable to ship any orders to Russia.

Please note that due to safety and hygiene reasons, we will not be accepting refunds or exchanges for any masks orders. Swimwear must be tried on over underwear for hygiene reasons but is still eligible for return or exchange. If you would like to cancel your order, please get in touch with our customer service at support@lestrangelondon.com.